Residents have their own rooms and share homely communal spaces. Support is available 24 hours a day with waking night staff and an on‑call manager. Each person has a personalised care and support plan, co‑produced with them (and those important to them), reviewed regularly, and aligned to measurable outcomes.
Who we support
We can support adults who may:
- Live with learning disabilities and/or autism
- Experience mental health needs, including anxiety and depression
- Have dementia or cognitive impairment
- Need reablement following hospital discharge
- Have physical disabilities or long‑term conditions (e.g., diabetes)
- Require medication support, prompting or administration
We assess each referral individually to ensure compatibility with the current resident group and the property layout.
Our support offer
Daily living & personal care
- Dignified personal care, grooming and dressing
- Meal planning, culturally appropriate cooking, hydration and nutrition
- Laundry, room care and shared‑area housekeeping
Health & medication
- Medication prompting/administration and MAR recording
- Support with GP, community nursing and therapy appointments
- Health action plans and monitoring of long‑term conditions
Community & independence
- Budgeting, shopping and household skills
- Travel training and community access (day centres, clubs, faith settings)
- Structured activities: arts, music, gentle exercise, gardening
Safety & safeguarding
- Positive risk‑taking with robust risk assessments
- Safeguarding oversight, incident reporting and learning reviews
- Fire safety, infection control and lone‑working protocols
Family & professionals
- Transparent communication with families/POAs (as appropriate)
- Multi‑disciplinary working with social workers, CHC teams and clinicians
The Brownlow House environment
- Private bedrooms with option to personalise
- Accessible bathrooms and well‑kept communal areas
- Shared kitchen & dining for sociable mealtimes
- Quiet lounge for relaxation and activities
- Proximity to transport, parks and local amenities
Staffing & training
- 24/7 rota with day and night staff
- Team includes experienced care workers and a registered/experienced manager
- All staff complete induction, Care Certificate/VTCT‑accredited training, safeguarding, first aid, medication, infection control and condition‑specific training
- Supervision, spot checks and quality audits to maintain standards
How we work
- Listen & understand — We start with a strengths‑based assessment and what matters to the person.
- Plan together — Co‑produced support plans with clear outcomes.
- Support safely — Least‑restrictive practice, robust risk management.
- Review & improve — Regular reviews with the person and professionals.
Outcomes we aim for
- Improved quality of life and daily routines
- Better health stability and medication adherence
- Increased confidence and independence in home and community
- Reduced hospital admissions and crisis incidents
Quality & compliance
- Delivered by Miri Care Ltd t/a WOW Homecare — CQC‑registered provider
- Policies include safeguarding, MCA/DoLS, medication, infection control, H&S
- Digital care management with secure record‑keeping and auditable MARs
Referrals & placements
We welcome referrals from local authorities, NHS Continuing Healthcare (CHC) teams, and self‑funding individuals/families.
Referral steps
- Initial enquiry — Call or email our team.
- Compatibility check — Quick clinical/needs screen and property match.
- Assessment — Holistic assessment with the person and professionals.
- Transition plan — Visits, family meetings, and personalised move‑in plan.
- Move‑in — Warm welcome, settling‑in review at 6–8 weeks.
Funding
We can work with Care Act personal budgets, CHC packages, and direct/self‑funded arrangements.
Family & visitor information
- Visiting is welcome (house guidelines apply)
- We encourage family participation in reviews and activities
- Clear communication channels and named key worker for each resident
Frequently asked questions
Is Brownlow House and Abbeydale a care home or supported living?
Brownlow House/Abbeydale offers residential‑style care within supported accommodation: homely environment, shared spaces, and 24/7 onsite support with professional oversight.
Do you support people with complex needs?
Yes. We complete a detailed assessment and risk plan to ensure we can safely meet specific needs and maintain a balanced household.
Can residents keep their GP and community services?
Usually yes — we coordinate with local primary care and therapies, or help with re‑registration if needed.
How are activities chosen?
Activities are co‑designed with residents and can include community groups, gentle exercise, music, arts and faith‑based activities.
What about medication and finances?
We follow robust medication policies (prompting/administration) with clear MAR recording.
For finances, we promote independence and follow best‑practice controls and consent.